Ouris for NHS
A simple and an easy way to connect with patients.
Assured by NHS England DFOCVC Framework
Over 65 Epics in the Framework
Live chat
Asynchronous messaging
Available as Web & Mobile APPs for Patients
Ouris offers a feature rich cloud solution
Direct Messages
Manual Triage
Assign
Team Members
Triage & Decision Outcomes
Digital Triage Simplified
Manual Triage by Teams
Prioritise requests from at risk patients
Measure KPI's on Triage
Analytics on Triage
Access control made easy
Manage weekly hours
Switch on/off any time
Avoid Burn outs by Virtual Door controls
Control access by Clock, Timer and Numbers
Able to set the door to provide access only to a certain number of patients
Customisation
Manage controls to your practice needs
Switch On /Off Triage
Patients Priority Setting controls
File and Image Upload Control settings for patients
Triage response time and alert controls.
KPIs for Request responses and get breach alerts
Live chat and Asynchronous messages
Send and receive Instant messages and files from patients
Create a team message for a patient (Internal)
One dashboard for team to manage messages received Online Telephone Walk-ins
SMS Communications Simplified
Multiple ways to communicate with patients
Zero cost communications with your patients and Colleagues
Reduce your SMS cost by switching to Ouris
Send any number of messages – Notifications, E-Mails, APP
Send Questionnaires and Self Help links to patients at Zero cost
Patients Feedbacks to improve your services
Feedback questionnaires can be sent manually or automated after consultations
Receive updates on completion
Analytics simplified on feedbacks
Analytics for the Practice and CCG
Manage your demands effectively and efficiently
Multiple screen displays
Volume display – Hourly, Weekly, Monthly
Types of requests Decision Outcomes
Triage statistics Demographic splits
Communications between Teams and Other Organisations
Send and receive internal messages with your Organisation
Copy messages to patients
Send and receive files
