Registration

  • Ouris offers registrations for over 18 years of age only. Under 18s could be added to an adult parent account.
  • Use our website and register with Ouris to complete registration .
  • Enter your personal details to create a web account which needs a Mobile number verification and an E-mail verification .This is used to validate your account.
  • On registration – you need to complete basic ID and health question requirements to assist your health professional.

Events (Video Appointments)

  • Ouris is working towards integration with GP and Hospitals existing software to provide this functionality
  • Video appointments are created by your NHS practice or Hospital they are displayed for your information ,when you log in to the portal. This allows easy access to connect with your practice.
  • Yes , when you are requesting one , ask your practice to add you to the Invite .
  • You can do a live chat with your Health Care professional during a video call and be able to send files to help your GP or Hospital Professional.
  • Recording options are controlled by your Health care professional , if the permission is given to you to record, you can record them and be able to access them after the consultation . ( They are encrypted and stored securely, and they will play only in your log in )
  • If the event is being recorded , alert will be displayed for all users.
  • Yes , you can hide your real name and display a nick name for other patients in a group consultation .
  • The organiser will be able to see your real and nick name .
  • If you are a registered Ouris web user , you can download OURIS APP and perform the same functions as web.
  • If you are not a registered user , you can still access your appointment by following the link sent by your Health care professional.
  • The videos are stored in a secure place within UK and comply with ISO27001 standards and they are 256 bit encrypted. They will play only in your log in with secure credentials.

Online Consultations – Chat & Messages

  • Ouris provides live Direct Messaging (Chats) like what’s APP and a normal messaging system (Not Live) with your Practice and Hospital.
  • This allows you to send an admin (Example – Prescriptions) and a medical (Medical problems) request to your practice any time (247) depending on the opening hours of the practice.
  • You can get replies from your practice and be able to respond to questions.
  • This could save your time and assist your practice to manage request efficiently.
  • This depends on the opening and closing hours of your practice . Ouris will be alerting you on the status of them when you post a question.
  • This should not be used for emergency enquiries and you should always contact 999 or visit your nearest A&E.
  • Ouris allows you to export your consultations on completion. If you are registered user, you can view all your consultations online and export the anytime.
  • Yes , when you are posting a request, we have options to select

Notifications

  • They are like SMS messages sent online by your practice to your web account or to Ouris APP.
  • You cannot reply to them currently, we are working on them.

Self Help

  • Ouris is integrated with A-Z NHS and the information displayed are dynamically shown from NHS site.
  • You can get help with Health Conditions, Pregnancy, Social Care and Support, Health Videos and able to find local NHS services.

What can I do with Ouris Health Diary?

  • Blood Pressure
  • Pulse
  • Temperature
  • Breathing
  • Oxygen levels (Saturation)
  • Weight
  • Height
  • BMI
  • Daily Mood Changes

You can record them by date and time and be able to view them in a list or in a Graph

Can I export them?

  • Yes , the solution allows you to export and share with your practice.

What does the Normal Value mean ?

  • The levels shown are referenced in UK by NICE ( National institute of clinical excellence and popular monitoring bodies like – British Hypertensive society, NHS A-Z )
  • The normal values may not be normal for all person and these should not be referenced, and you should always discuss it with your health care professional.
  • The values are referenced only for Adults and for children they change, and you need to consult your treating health professional.

Setting Targets ?

  • Ouris allows you to set targets to your readings to assist you to manage and visualise your reading to target.

Can I set reminders to take my Blood pressure?

  • We have the functions in Web, and you can set reminders to alert you to make a reading.

What is a symptom recorder ?

  • You can use Ouris APP or web application to record and manage symptoms . You can record a new symptom (Example – Headaches) and able to enter its daily severity levels (1-10) and place them in a graph . This could be exported and shown to your doctor for medical advice to help with diagnosis and Treatment.
  • Ouris Symptom checker do not diagnose or treat symptoms, you should consult your doctor for advice.

What can Ouris do for Covid?

  • Vaccination details and side effects if any
  • Covid Symptoms – Specific for covid related symptoms , able to records and manage its severity.
  • Long Covid Symptom Management

What is Virtual Ward and Admissions ?

  • When your GP or Hospital using Ouris Health admits you to a Virtual ward – (Keeping you at home and to monitor you remotely) these features get activated.
  • You can update your vitals and communicate with your GP or consultant during your admission.
  • Your consultant could communicate with you about the admission.

Ouris NHS - Health care professionals

(Practices , Hospitals and Social Care Organisations)
  • Ouris NHS solution is for GP Practices, CCGs, PCNs, UCCs, WICs, NHS Trust, Community Pharmacies, Social Care Organisations.
  • Our NHS solutions are centrally approved by NHS England and available from DFOCVC framework, you can use them independently or collectively via CCG.
  • Ouris provides a comprehensive solution for Online and Video consultations for Health care providers.
  • Video Consultations offers – Single and Group Consultations , Proxy Consultations, Chat and File transfers during consultations ,Virtual Waiting room, Consent, Pseudo names for patients, Recording and abilities to control patients MIC and Camera.
  • Using Ouris you have full control of the consultation.
  • You can send a link to connect now or later by appointment time, which are visible in patients log in.
  • You can use Chat (Direct Messages) and Messages options to connect with patients.
  • Chat is an instant live messaging system like What’s APP to connect with patients.
  • Patients can post a message and receive responses from you .
  • The messaging dashboard comes with options to Triage received messages and able to manage them effectively.
  • Ouris is a bespoke solution for Online and Video consultations for Health and Social care Organisations offering more features at a reduced cost for NHS. (Value for money)
  • It offers over 65 features from DFOCVC catalogue and the only solution packed with features.
  • Ability to Triage and Assign requests to teams to manage requests.
  • Solution has a Mobile APP version and offers more health benefits via Health Diary and symptom tracker.
  • Additional features of – APP notifications, SMS , Feedbacks are built into the solution to assist with QOF.
  • Ouirs Health Diary is a MHRA registered product.
  • You can video connect your team members and outside your organisation for a Joint call or for an MDT Meetings. (Professional to professionals)
  • Send and receive referrals from Multi Organisations.
  • Control your teams workload using Ouris Access – Virtual door features – Avoid staff burn outs.
  • Set reminders to manage and monitor health diary parameters of your patients – Example – Set reminders for your patients to record BP, Sats or Pulse and many more.
  • Set Traffic light alerts for patient’s vitals to attend to the most at risk.
  • Admit patients remotely and monitor them (Virtual ward features )
  • You can group covid patients and remotely manage them using Covid Features – Vaccination Side effects, Symptom Tracker.
  • Ouris has a Nursing home portal and allows nursing home teams to send and receive messages.
  • We provide RESTORE2 questions for unwell patients to assist with Triage and management.

Ouris for Nursing and care Homes

How to register a nursing or a care home?

  • Use our web portal to register as a Nursing home.

What benefits does it provide?

  • Ouris solution works in a similar way to patient's portal but provide more advanced features for Nursing and care homes.
  • You can manage multiple patients and connect with practices or Hospitals.
  • Set reminders for your daily tasks to avoid delays.
  • Share critical information with your practice or Hospitals Online and no more telephone call holds.
  • Multi team connectivity to assign tasks and manage them.